Payment & Refund

Payments for Bikenook House services are collected according to the quote confirmed before work begins on bikenook.motorcycles.

• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Spain norms.
• Details here apply to payment work only — ask at the counter if your job spans more than one track at Bikenook House (this site).
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Valencia unless otherwise stated.

Most payment start with a short written brief at Bikenook and are answered in plain English during Mon–Fri 07:30–18:00. Bring reference photos when they help Desk near Carrer de Roger de Llúria 111.

Written care notes follow every coffee shop handoff here and we keep Spain holiday closures noted on the door card. Country context: Spain.